1. Introduction

This Privacy Policy explains how Shanghai Weixiangduochu Technology Co., Ltd. and Jinan Shunxiang Central Kitchen Interconnection Technology Co., Ltd. (collectively, "SmartHuayi," "we," "us," or "our") collect, use, and protect the personal and corporate information of visitors, B2B clients, and partners who access our website (smarthuayi.com).

2. Information We Collect

In the course of providing advanced food processing machinery and automated central kitchen solutions, we may collect the following types of information:

• Inquiry Data: Information you provide voluntarily when filling out contact forms or requesting quotations, including your name, corporate email address, phone number, company name, and specific engineering or project requirements.
• Automated Usage Data: Technical information automatically collected when you navigate our site, such as your IP address, browser type, geographic location, and operating system.

3. Digital Marketing and Analytics Tracking

To optimize our international B2B outreach and improve website functionality, we utilize industry-standard analytics and digital marketing tools. This includes the implementation of conversion tracking scripts (such as Google Tag Manager), pixels, and cookies to measure the effectiveness of our global advertising campaigns and to deliver relevant technical content to prospective industrial clients. You may adjust your browser settings to decline cookies if you prefer not to participate in such tracking.

4. How We Use Your Information

The information we collect is strictly used for legitimate business purposes, including:

• Responding to technical inquiries and providing accurate machinery quotations (Proforma Invoices).
• Communicating engineering specifications, production lead times, and shipping logistics.
• Enhancing our website's user experience and analyzing commercial web traffic.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your corporate or personal data to third parties. We only share necessary information with trusted third-party service providers (such as international logistics carriers, customs brokers, and specialized engineering contractors) strictly for the purpose of fulfilling your B2B machinery orders and ensuring smooth cross-border trade operations.

6. Data Security

We implement robust, industry-standard security measures to protect your commercial inquiries and technical data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute data security.

7. Contact Us

If you have any questions regarding this Privacy Policy or wish to update or remove your corporate information from our database, please contact your dedicated account manager or reach out to us through the official contact channels provided on smarthuayi.com.