1. Information We Collect

We may collect information that you submit through forms, email, WhatsApp, Telegram, or other contact channels, including name, company, email, phone number, message content, and project requirements.

2. How We Use Information

We use information to respond to inquiries, prepare quotations, arrange shipping or service support, improve the website, and manage customer communication.

3. Project Data Use

Project information, drawings, samples, technical requirements, processing capacity, installation conditions, and other submitted materials are used only for quotation, equipment selection, engineering review, production coordination, delivery, installation, commissioning, after-sales service, and related communication. Final project scope, confidentiality duties, data use, and responsibilities shall be subject to the signed contract or written agreement between both parties.

4. Data Sharing

We do not sell personal information. We may share limited data with service providers, logistics partners, or technical vendors only when needed to complete your request.

5. Data Retention

Inquiry records may be kept for a reasonable period for business follow-up, compliance, and service history.

6. Security

We use reasonable administrative and technical measures to protect submitted information, but no internet transmission can be guaranteed as fully secure.

7. Your Rights

You may request access, correction, or deletion of information we hold about your inquiry, subject to applicable law and legitimate business needs.

8. Contact

If you have questions about privacy, please contact us through the Contact Us page.